If you need support, contact us at [email protected] or via WhatsApp

Step 1: Download App

Download the Dexcom One+ App from your app store.

• App Store

• Google Play

• App not available in your store?

Step 2: Set-up App

While the provided sensor is the most accurate and best on the European market, the user experience in the first few minutes isn’t great. We ask you for a few minutes of patience now.

1. Create a new account and enter your region (for Lithuania mmol/L is the right unit)
2. Click “next” when asked to enter diabetes information
3. Click through the “overview” section and watch educational videos (or click to the end of a video to skip it)
4. When asked, enable bluetooth and press “allow” for notifications
5. If prompted, do not allow alerts so that the app doesn’t beep for low or high sugar events

Video Instructions on the overall set-up

YTDown.com_YouTube_How-To-Get-Started-With-Dexcom-ONE-App_Media_cVBAXPGScM8_001_1080p.mp4

Step 3: Apply the sensor to your arm